This website is operated by VELAR. Throughout the site, the terms “we”, “us” and “our” refer to VELAR. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions.
1. Online store terms
You must be at least the age of majority in your country to use this site. You may not use our products for any illegal or unauthorized purpose.
2. General conditions
We reserve the right to refuse service to anyone at any time. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the service without express written permission.
3. Products or services
We make every effort to display products as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual product.
We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.
4. Pricing and accuracy
All prices are subject to change without notice. We are not responsible for errors in pricing or product descriptions.
5. Billing and account information
You agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse or cancel any order.
6. Shipping and delivery
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers or customs.
7. Returns and refunds
Please refer to our Return & Refund Policy for detailed information.
8. Third-party services
We may use third-party services (such as payment providers). We are not responsible for their policies or actions.
9. Limitation of liability
We are not liable for any damages resulting from the use of our service or products.
10. Changes to terms
We reserve the right to update or change these Terms at any time.
11. Contact information
For any questions, contact us at:
Email: velarclothing01@gmail.com
Processing time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping time
Estimated delivery times:
Europe: 5–10 business days,
USA & Canada: 7–12 business days,
Rest of the world: 7–15 business days,
Please note that delivery times are estimates and may vary due to external factors.
Shipping costs
Shipping costs are calculated at checkout based on your location.
Tracking orders
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Delays
We are not responsible for delays caused by shipping carriers, customs, or other factors outside our control.
Customs, duties & taxes
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.
Incorrect address
Please make sure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or stolen packages
We are not responsible for lost or stolen packages confirmed as delivered. Please contact your local carrier for assistance.
Contact
If you have any questions about your order, contact us at:
Email: velarclothing01@gmail.com
Processing time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping time
Estimated delivery times:
Europe: 5–10 business days,
USA & Canada: 7–12 business days,
Rest of the world: 7–15 business days,
Please note that delivery times are estimates and may vary due to external factors.
Shipping costs
Shipping costs are calculated at checkout based on your location.
Tracking orders
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Delays
We are not responsible for delays caused by shipping carriers, customs, or other factors outside our control.
Customs, duties & taxes
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.
Incorrect address
Please make sure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or stolen packages
We are not responsible for lost or stolen packages confirmed as delivered. Please contact your local carrier for assistance.
Contact
If you have any questions about your order, contact us at Email: velarclothing01@gmail.com
