Processing time All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping time Estimated delivery times: Europe: 5–10 business days, USA & Canada: 7–12 business days, Rest of the world: 7–15 business days,
Please note that delivery times are estimates and may vary due to external factors.
Shipping costs Shipping costs are calculated at checkout based on your location.
Tracking orders Once your order has been shipped, you will receive a confirmation email with a tracking number.
Delays We are not responsible for delays caused by shipping carriers, customs, or other factors outside our control.
Customs, duties & taxes International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.
Incorrect address Please make sure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or stolen packages We are not responsible for lost or stolen packages confirmed as delivered. Please contact your local carrier for assistance.
Contact If you have any questions about your order, contact us at Email: velarclothing01@gmail.com
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