Refund policy

Thank you for shopping at VELAR.
Returns  
We accept returns within 30 days of receiving your order. To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it, with all original tags and packaging.
Non-returnable items  
- Items on sale 
Return process  
To start a return, please contact us at: velarclothing01@gmail.com
Include your order number and reason for return.  
Once your return is approved, we will provide instructions on how to send your item back.
Return shipping  
Customers are responsible for return shipping costs unless the item is defective or we made a mistake.
Refunds  
Once we receive and inspect your return, we will notify you. If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges  
We only replace items if they are defective or damaged. If you need an exchange, contact us at : velarclothing01@gmail.com
Late or missing refunds  
If you haven’t received your refund yet, please check your bank account again or contact your payment provider.
Contact  
If you have any questions, contact us at Email: velarclothing01@gmail.com